I Know the Secret to Comcast’s 'Future of Awesome' Customer Service

Cable repairmen have a bad rap. Think about Jim Carrey as the lonely and slightly disturbed cable installer in the 1996 movie “The Cable Guy” or the Comcast tech who fell asleep at a customer's home in 2006 and became a viral hit. Now, consider Roy Streete who works as Comcast contractor in Richmond, Va. Learn why he's the secret to Comcast’s excellent customer service.
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The Social Card: American Express Makes Saving Simple via Twitter

This week, global credit card giant American Express launched a digital savings program that combines substantial savings for the consumer and brand recognition for advertisers via Twitter. It’s relatively simple for the user but incredibly complex on the back end. Read more at www.rhudy.biz/blog
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